PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY PLACING AN ORDER
WITH SQUARE STUDIOS YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS
STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED
BELOW, PLEASE DO NOT PLACE AN ORDER. SQUARE STUDIOS RESERVES THE RIGHT
TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
We accept payment by personal cheque (prepaid on production of proof
print) VISA, Mastercard, Switch or delta.
Online payment is via paypal 100% secure online payment method.
We store and process customer data in accordance with the current legal
requirements of the Federal data protection law, the telecommunications
laws and the teleservices protection law.
COPYRIGHT AND TRADEMARKS
All material and software Copyright (c) 2003 Square Studios. All rights
are reserved worldwide. It is strictly prohibited to redistribute, copy
or republish any of the material and software contained on the Square
Studios web site or any other forms of communication you receive.You
may not place or reproduce any trademarks, service marks, or logos that
are not owned by you or licensed to you onto materials and merchandise
to be printed via the Square Studios Service. Words, names, and designs
used to identify services or products are considered trademarks, service
marks, and/or logos. The same policy is applicable for copyrights. You
cannot use unlicensed copyrighted materials from photographers, artists,
publishers, composers, writers, and other authors of original works.
The copyright owner's exclusive rights prohibit the reproduction of
any original work. Square Studios policy also states that you cannot
use explicit language or pornography on printed materials and merchandise.
You understand that all information, data, text, photographs, graphics,
messages or other materials ("Content") are the sole responsibility
of the person from which such Content originated. This means that you,
and not Square Studios, are entirely responsible for all Content that
you send, upload, post or otherwise transmit via the Service. Recognizing
the global nature of the Internet, you agree to comply with all local
rules regarding online conduct and acceptable Content. You agree to
not use the Service to send, upload, post or otherwise transmit any
Content that contains (i) child pornography or anything indecent, obscene,
lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure
a person, a threat to injure the personal property or reputation of
another person, a threat to accuse any person of a crime, a threat to
inform another that a person has violated any law of the United Kingdom,
or a threat of blackmail; (iii) any matter advocating or urging treason,
insurrection, or forcible resistance to any law of the United Kingdom;
(iv) any defamatory remarks directed at any other person or company;
or (v) any content that infringes the intellectual property rights or
other proprietary rights of Square Studios or any third party. Square
Studios does not control the Content posted by Customers and does not
guarantee the accuracy, integrity or quality of the Content. Under no
circumstances will Square Studios be liable to you in any way for any
Content you may be exposed to that you may find offensive, indecent
or objectionable. You understand that you control the privacy of any
Content you elect to post. When you place an order with Square Studios,
you grant Square Studios the world-wide, royalty free and non-exclusive
license to use, reproduce, sublicense, modify, adapt, publish, display
and create derivative works from the Content on the Service and on the
printed product for the purposes of storing designs or processing print
orders. This license exists only for the length of time necessary for
Square Studios to complete your order or until we delete the Content
from the Service.
You acknowledge that Square Studios does not pre-screen Content, but
that Square Studios and its designees shall have the right (but not
the obligation) in their sole discretion to remove any Content that
violates the terms of service or may otherwise be objectionable. You
further acknowledge and agree that Square Studios may preserve Content
and may also disclose Content if required to do so by law or in the
good faith belief that such preservation or disclosure is reasonably
necessary to: (a) comply with legal process; (b) enforce the terms of
service; (c) respond to claims that the Content violates the rights
of third-parties; or (d) protect the rights, property, or personal safety
of Square Studios, its users and the public.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in RGB format. Square
Studios is not responsible for any colour shift that occurs in conversions
from CMYK to RGB colour modes.
All artwork, designs and images must be provided in minimum of 200 PPI
and RGB format. Square Studios is not responsible for images printed
as fuzzy, distorted or pixilated due to customer provided artwork.
COLOUR PROOFING & MATCHING
Square Studios is not liable for colour matching or ink density on screen
proofs approved by the customers. Screen proofs will predict design
layout, text accuracy, image proportion and placement, but not colour
or density. Sqaure Studios will try it's best to match the gradient
density of each colour in a duo-tone, Square Studios is not liable for
the final appearance of a duo-tone unless the customer orders a colour
match proof for that order/job. Application of lamination may effect
or change the appearance of the printed colours. Square Studios is not
liable for the final colour appearance of a laminated product/s.
Customer is fully responsible for final proof and layout approval prior
to the printing process. SQUARE STUDIOS is NOT LIABLE for errors in
a final product caused by any of the following reasons:
• Misspelling Errors
• Punctuation Errors
• Grammar Errors
• Graphics Orientation or Placement
• Incorrect Fonts Usage
• Wrong Die cuts or slits
• Incorrect or Missing Folds
• Finished Product Size
You agree to indemnify and hold Square Studios, and its subsidiaries,
affiliates, officers, agents, co-branders, print vendors, business partners,
employees, successors or assigns harmless from any claim or demand,
including reasonable attorneys' fees, made by any third party due to
or arising out of Content you submit, post to or transmit through the
Service, your use of the Service, your connection to the Service, your
violation of the terms of service, or your violation of the rights of
a third party.
Square Studios will be happy to help you cancel your order prior to
printing/shipping. However, if your ordered item is en route or already
delivered, we are unable to cancel your order. However, orders may be
eligible for cancellation upon request via email or phone. Our Customer
Service Team will inform you of any cancellation charges depending on
the stage of the order. Here is a brief overview of the stages of an
order within our system:1) Orders are placed on-line, by phone and verified
at time of order.
2) Orders are sent to our graphic department and re-designed for printing
3) Orders are sent to the printer to start the printing process
4) Orders are Stretched, treated and finished by Square Studios.
5) Orders are packed and sent to client.
All orders are cancelable between stages 1 and 2. If an order is cancelled
in stage 1, you will be charged £5.00 plus 5% of the total amount
to cover payment processing, bank charges and handling fee. But, if
the order is cancelled in stage 2, 15% of the total order amount is
deducted as cancellation fees to cover our design department's charges.
After an order enters stage 3, we can still try to cancel the order
but we cannot guarantee the success. However, if the order is still
in stage 3, and the user wants to have it cancelled, 50% of the total
order amount is deducted to cover expenses. Once an order reaches stage
4 or 5, that order cannot be cancelled.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All
Sales Are Final. If we verify that we made an error, we will re-print
Customer must notify Square Studios within 7 business days of order
acceptance to notify any defects discovered in the ordered product.
In order to receive replacement Customer must return 99% of the received
product within 30 days (on their own expense) from the time when the
ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping)
are NOT REFUNDABLE, including for those orders that are returned for
any reason. No Exceptions.
ORDER SHIPPING AND DELIVERY
Square Studios offer following shipping options when placing an order.
Shipping options may vary on each product. If the item is not by our
courier then we despatch all our goods through Parcel Force and Standard
Parcels. Square Studios will always act to make sure that any production
difficulties do not delay delivery schedules. In no case shall Square
Studios be liable for any consequential or damages resulting from any
delay in shipment or delivery. All Square Studios customers agree not
to hold Square Studios liable for delays in shipments caused by weather
conditions, shipping company delays or any other circumstances beyond
Square Studios direct control. Square Studios shipment and delivery
dates are calculated based upon estimates provided by our suppliers
and recent order history.
Square Studios will always act to make sure that delivery schedules
are met. However, unexpected equipment failure, malfunction and or technical
problems may delay the printing process. In case of delay caused by
technical difficulty, rush charges/fees will be refunded or waived where
applicable. However, technical difficulty will not be the grounds for